PRIVACY POLICY
What type of information we collect & why:
At DogTown, we care about your privacy and are committed to transparency regarding the information we collect and how we use it. We gather and store any details you share with us through our website or other means. This includes your Internet protocol (IP) address, login credentials, email address, password, computer and connection details, as well as your purchase history.
To improve your experience on our website, we may use tools to analyze session data, such as page response times, visit durations, interactions, and browsing methods. Additionally, we collect personally identifiable information like your name, email, password, communication preferences, payment details (including credit card information), feedback, product reviews, recommendations, and personal profile information.
When you make a transaction on our website, we collect the personal information you provide, including your name, address, and email address. This information is used solely for the purposes outlined above, ensuring a smooth and secure experience for you.
DogTown is hosted on the Wix.com platform, which provides us with a secure and reliable online space to offer our services. Your data may be stored through Wix.com’s secure storage systems, databases, and applications, all protected by industry-standard security measures, including firewall protection.
For payments, we use direct payment gateways provided by Wix.com, which comply with PCI-DSS standards—safeguarding your credit card details with the highest level of security. These standards are maintained by the PCI Security Standards Council, a collaboration of major brands like Visa, MasterCard, American Express, and Discover. Rest assured, your payment information is handled with care and in accordance with strict security guidelines.
We use this information to better understand your needs, improve our services, and ensure every interaction with DogTown is as seamless as possible. Your trust matters to us, and we’re committed to using this data responsibly to serve you and your furry friends better.
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