LATE CANCELLATION & NO-SHOW POLICY

We understand that life happens! However, to ensure we can provide the best service for all our furry clients, we kindly ask for the following:

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CANCELLATION POLICY​

 

• Please provide at least 24 hours’ notice if you need to cancel an appointment.

• Cancellations made less than 24 hours before the scheduled time will be subject to a 50% charge of the grooming fee.

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NO-SHOW POLICY

 

• If an appointment is missed without prior notice, the full grooming fee will apply.

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REPEATED CANCELLTIONS OR NO-SHOWS

 

• To keep our schedule running smoothly, we may require a non-refundable deposit for future appointments after multiple cancellations or no-shows.

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Thank you for your understanding and for helping us make every visit a positive experience for both pups and their humans each time they visit! 🐾

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